Effective Date: 04.04.2024

 

1. Introduction

 

At Drip Heat (referred to as “we”, “us”, or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website dripheat.com or make purchases through our online store.

By using our website or providing your personal information, you agree to the terms outlined in this Privacy Policy.

 

2. Information We Collect

 

We collect several types of information from and about users of our website, including:

a. Personal Information

Contact Information: When you make a purchase or register an account, we collect personal details such as your name, email address, phone number, and shipping address.

Payment Information: Payment details such as credit card numbers are collected and processed by our third-party payment processor (e.g., PayPal or Stripe). We do not store your credit card information on our servers.

 

b. Automatically Collected Information

 

Cookies and Tracking Technologies: We use cookies to improve your browsing experience and collect information about your interactions with the site, including your IP address, browser type, and pages visited.

Usage Data: We collect information about how users navigate and interact with our site, including device information, location data, and website analytics.

 

3. How We Use Your Information

 

We use the information we collect to:

– Process and fulfill your orders, including shipment and delivery.

– Communicate with you regarding your orders, account, or customer support inquiries.

– Personalize your shopping experience on our website by displaying relevant products and offers.

– Improve and optimize our website, services, and marketing efforts.

– Comply with legal obligations, such as tax regulations and fraud prevention.

 

4. Sharing Your Information

 

We may share your information with third parties for the following purposes:

Service Providers: We share information with service providers who assist us in operating our website, processing payments, and fulfilling orders (e.g., payment processors, shipping carriers).

Legal Compliance: We may disclose information to comply with applicable laws, legal processes, or government requests.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the business transition.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses Secure Sockets Layer (SSL) encryption to safeguard your data during transmission.

However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Choices

You have the following rights regarding your personal information:

Access: You may request access to the personal information we hold about you.

Correction: You may request corrections to inaccurate or incomplete information.

Deletion: You may request the deletion of your personal information, subject to certain legal obligations.

Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe link in our emails or contacting us at support@dripheat.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us recognize you on future visits and collect data on website performance and user behavior.

You may choose to disable cookies through your browser settings. However, disabling cookies may limit certain features and functionality of the website.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child, please contact us at support@dripheat.com, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. Please check this page regularly to stay informed of any updates.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you can contact us at:

Drip Heat
3333 Bear St, Costa Mesa, CA 92626
Email: support@dripheat.com